Forums/General Processing

First Data Global Gateway e4℠ Bank Response Codes

First Data Support (JS)
posted this on March 03, 2011 14:50

For First Data Global Gateway e4℠, only values for Payment Method 'CC - Credit Card' apply. The whole table is displayed for completeness.

First Data Response Codes

The following list reflects all currently defined First Data response reason codes. Many of these codes will never be returned in your output.

For the most common codes returned by First Data , the list includes an action field that suggests the best probable course of action to take based on the code returned. If you are receiving codes not listed here, please contact your Account Manager. The following KEY describes the Column Headings and the values appearing in the columns.

Note: Not all codes will be received on an authorization. Some codes are for deposit/conditionals only

  Description
Type

S = Successful Response Codes

R = Reject Response Codes

D = Decline Response Codes

Code

3‐digit response code

Name

Description of the response code

Action

Resend = Send this transaction back at any time

Wait = Wait 2‐3 days before sending back, or try to resolve with your customer

Cust. = Try to resolve with customer, or get an alternate method of payment

Fix = There is an invalid field being sent Fix and resend

N/A = Not applicable

Voice = Perform a voice authorization per First Data instructions

Call = Call First Data

 

Response Code Name Action Comments
D 000 No Answer Resend First Data received no answer from auth network
S 100 Approved N/A Successfully approved
S 101 Validated N/A Account Passed edit checks
S 102 Verified N/A Account Passed external negative file
S 103 Pre-Noted N/A Passed Pre-Note
S 104 No Reason to Decline N/A Successfully approved
S 105 Received and Stored N/A Successfully approved
S 106 Provided Auth N/A Successfully approved Note: Indicates customized code was used in processing
S 107 Request Received N/A Successfully approved Note: Indicates customized code was used in processing
S 108 Approved for Activation N/A Successfully Activated
S 109 Previously Processed Transaction N/A Transaction was not re-authorized with the Debit Network because it was previously processed
S 110 BIN Alert N/A Successfully approved Note: Indicates customized code was used in processing
S 111 Approved for Partial N/A Successfully approved Note: Indicates customized code was used in processing
S 164 Conditional Approval Wait Conditional Approval - Hold shipping for 24 hours
R 201 Invalid CC Number Cust Bad check digit, length, or other credit card problem
R 202 Bad Amount Nonnumeric Amount If Amount sent was zero, unreadable, over ceiling limit, or exceeds maximum allowable amount.
R 203 Zero Amount Fix Amount sent was zero
R 204 Other Error Fix Unidentifiable error
R 205 Bad Total Auth Amount Fix The sum of the authorization amount from extended data information does not equal detail record authorization Amount. Amount sent was zero, unreadable, over ceiling limit, or exceeds Maximum allowable amount.
R 218 Invalid SKU Number Fix Non‐numeric value was sent
R 219 Invalid Credit Plan Fix Non‐numeric value was sent
R 220 Invalid Store Number Fix Non‐numeric value was sent
R 225 Invalid Field Data Fix Data within transaction is incorrect
R 227 Missing Companion Data Fix Specific and relevant data within transaction is absent
R 229 Percents do not total 100 Fix FPO monthly payments do not total 100 Note: FPO only
R 230 Payments do not total 100 Fix FPO monthly payments do not total 100 Note: FPO only
R 231 Invalid Division Number Fix Division number incorrect
R 233 Does not match MOP Fix Credit card number does not match method of payment type or invalid BIN
R 234 Duplicate Order Number Fix Unique to authorization recycle transactions. Order number already exists in system Note: Auth Recycle only
R 235 FPO Locked Resend FPO change not allowed Note: FPO only
R 236 Auth Recycle Host System Down Resend Authorization recycle host system temporarily unavailable Note: Auth Recycle only
R 237 FPO Not Approved Call Division does not participate in FPO. Contact your First Data Representative for information on getting set up for FPO Note: FPO only
R 238 Invalid Currency Fix Currency does not match First Data merchant setup for division
R 239 Invalid MOP for Division Fix Method of payment is invalid for the division
R 240 Auth Amount for Division Fix Used by FPO
R 241 Illegal Action Fix Invalid action attempted
R 243 Invalid Purchase Level 3 Fix Data is inaccurate or missing, or the BIN is ineligible for P‐card
R 244 Invalid Encryption Format Fix Invalid encryption flag. Data is Inaccurate.
R 245 Missing or Invalid Secure Payment Data Fix Visa or MasterCard authentication data not in appropriate Base 64 encoding format or data provided on A non‐e‐Commerce transaction.
R 246 Merchant not MasterCard Secure code Enabled Call Division does not participate in MasterCard Secure Code. Contact your First Data Representative for information on getting setup for MasterCard SecureCode.
R 247 Check conversion Data Error Fix Proper data elements were not sent
R 248 Blanks not passed in reserved field Fix Blanks not passed in Reserved Field
R 249 Invalid (MCC) Fix Invalid Merchant Category (MCC) sent
R 251 Invalid Start Date Fix Incorrect start date or card may require an issue number, but a start date was submitted.
R 252 Invalid Issue Number Fix Issue number invalid for this BIN.
R 253 Invalid Tran. Type Fix If an “R” (Retail Indicator) is sent for a transaction with a MOTO Merchant Category Code (MCC)
R 257 Missing Cust Service Phone Fix Card was authorized, but AVS did not match. The 100 was overwritten with a 260 per the merchant’s request Note: Conditional deposits only
R 258 Not Authorized to Send Record Call

Division does not participate in Soft Merchant Descriptor.

Contact your First Data Representative for information on getting set up for Soft Merchant Descriptor.

D 260 Soft AVS Cust. Authorization network could not reach the bank which issued the card
R 261 Account Not Eligible For Division’s Setup N/A Account number not eligible for division’s Account Updater program setup
R 262 Authorization Code Response Date Invalid Fix Authorization code and/or response date are invalid. Note: MOP = MC, MD, VI only
R 263 Partial Authorization Not Allowed or Partial Authorization Request Note Valid Fix Action code or division does not allow partial authorizations or partial authorization request is not valid.
R 264 Duplicate Deposit Transaction N/A Transaction is a duplicate of a previously deposited transaction. Transaction will not be processed.
R 265 Missing QHP Amount Fix Missing QHP Amount
R 266 Invalid QHP Amount Fix QHP amount greater than transaction amount
R 274 Transaction Not Supported N/A

The requested transaction type is blocked from being used with this card.

Note:  This may be the result of either an association rule, or a merchant boarding option.

D 301 Issuer unavailable Resend Authorization network could not reach the bank which issued the card
D 302 Credit Floor Wait Insufficient funds
D 303 Processor Decline Cust. Generic decline – No other information is being provided by the Issuer
D 304 Not On File Cust. No card record, or invalid/nonexistent to account specified
D 305 Already Reversed N/A Transaction previously reversed. Note: MOP = any Debit MOP, SV, MC, MD, VI only
D 306 Amount Mismatch Fix Requested reversal amount does not match original approved authorization amount. Note: MOP = MC, MD, VI only
D 307 Authorization Not Found Fix Transaction cannot be matched to an authorization that was stored in the database. Note: MOP = MC, MD, VI only
R 351 TransArmor Service Unavailable Resend TransArmor Service temporarily unavailable.
D 352 Expired Lock Cust. ValueLink - Lock on funds has expired.
R 353 TransArmor Invalid Token or PAN Fix TransArmor Service encountered a problem converting the given Token or PAN with the given Token Type.
R 354 TransArmor Invalid Result Cust TransArmor Service encountered a problem with the resulting Token/PAN.
D 401 Call Voice Issuer wants voice contact with cardholder
D 402 Default Call Voice Decline
D 501 Pickup Cust Card Issuer wants card returned
D 502 Lost/Stolen Cust Card reported as lost/stolen Note: Does not apply to American Express
D 503 Fraud/ Security Violation Cust CID did not match Note: Discover only
D 505 Negative File Cust On negative file
D 508 Excessive PIN try Cust Allowable number of PIN tries exceeded
D 509 Over the limit Cust Exceeds withdrawal or activity amount limit
D 510 Over Limit Frequency Cust Exceeds withdrawal or activity count limit
D 519 On negative file Cust Account number appears on negative file
D 521 Insufficient funds Cust Insufficient funds/over credit limit
D 522 Card is expired Cust Card has expired
D 524 Altered Data Fix Altered Data\Magnetic stripe incorrect
D 530 Do Not Honor Cust Generic Decline – No other information is being provided by the issuer. Note: This is a hard decline for BML (will never pass with recycle attempts)
D 531 CVV2/VAK Failure Cust Issuer has declined auth request because CVV2 or VAK failed
D 534 Do Not Honor - High Fraud Cust The transaction has failed PayPal or Google Checkout risk models
D 570 Stop payment order one time recurring/ installment Fix Cardholder has requested this one recurring/installment payment be stopped.
D 571 Revocation of Authorization for All Recurring / Installments Cust Cardholder has requested all recurring/installment payments be stopped
D 572 Revocation of All Authorizations – Closed Account Cust Cardholder has requested that all authorizations be stopped for this account due to closed account. Note: Visa only
D 580 Account previously activated Cust Account previously activated
D 581 Unable to void Fix Unable to void
D 582 Block activation failed Fix Reserved for Future Use
D 583 Block Activation Failed Fix Reserved for Future Use
D 584 Issuance Does Not Meet Minimum Amount Fix Issuance does not meet minimum amount
D 585 No Original Authorization Found N/A No original authorization found
D 586 Outstanding Authorization, Funds on Hold N/A Outstanding Authorization, funds on hold
D 587 Activation Amount Incorrect Fix Activation amount incorrect
D 588 Block Activation Failed Fix Reserved for Future Use
D 589 CVD Value Failure Cust Magnetic stripe CVD value failure
D 590 Maximum Redemption Limit Met Cust Maximum redemption limit met
D 591 Invalid CC Number Cust Bad check digit, length or other credit card problem. Issuer generated
D 592 Bad Amount Fix Amount sent was zero or unreadable. Issuer generated
D 594 Other Error Fix Unidentifiable error. Issuer generated
D 595 New Card Issued Cust New Card Issued
D 596 Suspected Fraud Cust Issuer has flagged account as suspected fraud
D 599 Refund Not Allowed N/A Refund Not Allowed
D 602 Invalid Institution Code Fix Card is bad, but passes MOD 10 check digit routine, wrong BIN
D 603 Invalid Institution Cust Institution not valid (i.e. possible merger)
D 605 Invalid Expiration Date Cust Card has expired or bad date sent. Confirm proper date
D 606 Invalid Transaction Type Cust Issuer does not allow this type of transaction
D 607 Invalid Amount Fix Amount not accepted by network. (This response is provided by the card issuer.)
D 610 BIN Block Cust Merchant has requested First Data not process credit cards with this BIN
S 704 FPO Accepted N/A Stored in FPO database
R 740 Match Failed Fix

Unable to validate the debit.

Authorization Record - based on amount, action code, and MOP (Batch response reason code for Debit Only)

R/D 741 Validation Failed Fix

Unable to validate the Debit

Authorization Record - based on amount, action code, and MOP (Batch response reason code for Debit Only)

R/D 750 Invalid Transit Routing Number Fix EC - ABA transit routing number is invalid, failed check digit
R/D 751 Transit Routing Number Unknown Fix Transit routing number not on list of current acceptable numbers.
R 752 Missing Name Fix Pertains to deposit transactions only
R 753 Invalid Account Type Fix Pertains to deposit transactions only
R/D 754 Account Closed Cust Bank account has been closed For PayPal and GoogleCheckout – the customer’s account was closed / restricted
R 755 Subscriber Number Does Not Exist Cust No Account/Unable to Locate
R 758 Subscriber Number Not Active Cust Account Frozen
R/D 760 ACH Non-Participant Cust. EC – Banking Institution does not accept
ACH transactions
D 776 Duplicate Check Cust Duplicate Transaction
D 777 Original transaction was not approved Cust Original not approved
D 787 Rejected Code 3 (Risk) Cust Decline High Risk
D 788 Refund or partial amount is > original sale amount Fix Refund Greater than original sale
D 802 Positive ID Voice Issuer requires further information
D 806 Restraint Cust Card has been restricted
D 811 Invalid Security Code Fix American Express CID is incorrect
D 813 Invalid PIN Cust PIN for online debit transactions is incorrect
D 825 No Account Cust Account does not exist
D 833 Invalid Merchant Fix Service Established (SE) number is incorrect, closed or Issuer does not allow this type of transaction
R 834 Unauthorized User Fix Method of payment is invalid for the division
D 902 Process Unavailable Resend/ Call/ Cust. System error/malfunction with Issuer For Debit – The link is down or setup issue; contact your First Data Representative.
D 903 Invalid Expiration Cust Invalid or expired expiration date
D 904 Invalid Effective Cust./ Resend Card not active
D 997 Acquirer Error Call Acquiring bank configuration problem. Contact your First Data representative.

Auth Code Responses

The following Auth Code responses may be generated by First Data to indicate the status of an authorized transaction based on your processing parameters.

Code Description

notdep

Not deposited

rcycle

Not deposited – transaction sent to First Data recycle program

sofdep

Deposited transaction with a soft decline

tntCxx

Test only (do not send in production)

tstxxx

Test only (do not send in production

Updated 3/04/14 MR

 
Topic is closed for comments